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Returns Policy
- All orders are shipped via USPS at our discretion.
- All orders shipped within MN will be charged 7.375% sales tax unless it is a gift certificate. If the order is for a gift certificate, sales
tax will not be charged.
- Orders shipped from North Mr. Pizza will not be delivered during the weekend or on national holidays.
Missing Items / Damaged Product
Customers need to verify the receipt of items at the time their order is received. Any items
missing must be communicated to North Mr. Pizza within 5
days of receipt. This excludes any back ordered items and only applies
to orders that have been completely filled. Any damaged merchandise or
carton shortages must be reported directly to the carrier.
Returns
Keep receipt for warranty purposes. All returned
items must have a valid return authorization number (RA#) issued by us
within 30 days from date of invoice. Product must be received by us
within 14 days of RA# issuance. No returns will be accepted or credited
without an RA# written clearly on return package label. Product must be
returned in new condition with original packing and container. At our
discretion a 20% restocking fee may apply to all returned merchandise.
No refunds after 30 days of invoice date. No refunds on electrical
parts. Shipping, processing, and insurance charges are not refundable.
Returned shipping costs of merchandise is at your own expense. All
returns must be insured and a signature is required for proof of receipt
of delivery.
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